SHIPION SUPPORT

LET’S GET YOU
RUNNING.

Need a hand, spotted a bug, or have an idea?
We’re here to help you get back to the game.

Paris at golden hourEVERY GREAT RUN HAS A TEAM BEHIND IT.

Send a message

CONTACT FORM
+   Screenshots help ATTACH THEM IN YOUR MAIL APP
Opens your mail app with the message ready to send.
QUICK ANSWERS

A LITTLE HELP.
A LOT MORE RUNNING.

How do I unlock a new city? +

Complete tasks and keep leveling up. Your available destinations appear in the city selector. Each city has its own unlock level.

How do I restore a purchase? +

Use Restore Purchases in the game’s settings while signed in to the same store account. Contact support if you need help.

The game isn’t working as expected. +

Restart the app and check for an update. If the issue continues, include your device, app version and steps to reproduce it in your message.

How do I make a privacy request? +

Email dev.javadli@gmail.com with information that helps us identify the relevant data. Do not send passwords.